Privacy Policy

This is the Privacy Policy of Travipharma BV ("Travipharma," "we," "us" or "our"), a company having its address at Rubenslaan 1, Lopik. Our Privacy Policy explains how we collect, use, share and protect information in relation to our website www.travipharma.com (the "Service"), and your choices about the collection and use of your information.

By using the Service, you understand and agree to the collection and use of information in accordance with this Privacy Policy. Our Privacy Policy applies to all visitors, users and others who access the website and use our services ("Users").

What kinds of information do we collect?

Information you provide

We collect the following information you provide us with directly:

1. Your name;
2. Your phone number;
3. Your address;
4. Your username, password and e-mail address when you register for a Travipharma account;
5. Profile information that you provide for your user profile;
6. Communications between you and Travipharma (e.g., we may send you Service-related emails);
7. Client information
8. Interests

Log file information

We collect information that your browser sends whenever you visit our website. This log file may include information such as your computer's Internet Protocol address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages and other statistics.

We do NOT gather your IP-address. We can never see your IP-address, even if you provide this option. You can change the visibility of your IP-address in your browser-settings. We are not able to identify you as a person. We will not compare the unidentifiable data we possess with other available information in order to determine your identity.

Analytics services (non-personally identifiable information only)

We use third-party analytics tools to help us measure traffic and usage trends for the Service. These tools collect information sent by your device or our Service, including the web pages you visit, add-ons, and other information that assists us in improving the Service. The tools use ‘cookies’, which are text files placed on your device, to collect your log information and behaviour information in an anonymous form. We collect and use this information but will never compare it to any other relation in order to identify you. With respect to Google Analytics, although Google Analytics plants a permanent cookie on your web browser to identify you, the cookie cannot be used by anyone but Google. Google’s ability to use and share information collected by Google Analytics about your visits is restricted by the Google Analytics Terms of Use and the Google Privacy Policy. You can prevent Google Analytics from recognizing you on return visits by disabling cookies.

Remarketing

Travipharma uses remarketing services to advertise on websites of third parties, after your visit to our website. We, and third parties with which we cooperate, use cookies to optimize advertisements showed to you based on your previous sessions.


Google 

Google AdWords remarketing service is provided by Google Inc. You can opt-out of Google Analytics for Display Advertising and customize the Google Display Network ads by visiting the Google Ads Settings page: http://www.google.com/settings/ads. Google also recommends installing the Google Analytics Opt-out Browser Add-on - https://tools.google.com/dlpage/gaoptout - for your web browser. Google Analytics Opt-out Browser Add-on provides visitors with the ability to prevent their data from being collected and used by Google Analytics. For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: http://www.google.com/intl/en/policies/privacy/.

All other services we use to gather information concerning the behaviour of our visitors follow hereunder. The information they gather are not linkable to a person and exclusively offer insight in the quality of our website and our services. This information is used to optimize our website and services.

Google Analystics: Analyses your visit to our site. It offers anonymous statistics.

Hotjar: Analyses your visit to our site. It offers anonymous statistics.

Facebook Business Account: During a visit to our website we link a pixel to your profile. This pixel can gather information in accordance with the privacy-, cookie- and user policy of Facebook. This data is gathered by Facebook and is inaccessible for us. We can, however, use this information with the services Facebook offers to offer advertisements. More information is provided by Facebook and is accessible via your Facebook profile à settings à privacy(policies). 

Why do we gather this data?

We are allowed to gather this data compliant to article 6, sub 1 under f jo. Consideration 47 last sentence of the General Data Protection Regulation. For gathering and processing this data we need not ask permission, in accordance with the before mentioned GDPR-provision, unabated the requirements and other regulations applicable to this privacy policy.

We also gather data in compliance with article 6, sub 1 under b of the General Data Protection Regulation in order to perform obligations under an agreement between you and Travipharma. For gathering and processing this data we need not ask permission, in accordance with the before mentioned GDPR-provision, unabated the requirements and other regulations applicable to this privacy policy.

How do we use this information?

We use all of the information we have to help us provide and support our Services. Here is how:

1. remember information so you will not have to re-enter it during your visit or the next time you visit the Service;
2. Testing and improving the expediency of our website and services;
3. Chartering statistics, such as the number of visitors and traffic on our website;
4. Diagnose and solve technical issues;
5. Test and/or develop new products and functionalities.

Communications

We may use your information to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link.

How is this information shared?

We will not rent or sell your (personal) data to third parties. We may share data if not in conflict with the General Data Protection Regulation, in order to be able to use the services of these third parties, unabated the responsibility of these third parties and us to handle this data with care and responsibility. We may also share available data in order to comply with a competent governmental order/issue of a governmental institution with sufficient and effective jurisdiction.

We are not responsible for data which is gathered, stolen or multiplied by a third party, without our permission, by an unlawful intrusion, a violation of a law or regulation, unabated our responsibility to take adequate measures to prevent such intrusion or violation.

Public user data/content

Information or content which you voluntarily make public via our website, e.g. user content, will become available to the public. Once you have published user content, the user content may be shared by others. All user content which you make public is searchable for other users, with a possible exception to your profile, depending on your privacy settings. Once you delete user content after publication, copies may remain visible via the cache memory or archive of the website. If other users or third parties have copies or saved this data, it will also remain available.

Change of control

If we sell or otherwise transfer a part or the whole of Travipharma or our assets to another organization (e.g., in the course of a transaction like a merger, acquisition, bankruptcy, dissolution, liquidation), your information collected through the Service may be among the items sold or transferred. The buyer or transferee will have to honour the commitments we have made in this Privacy Policy.

Legal requests and preventing harm

We may access, preserve and share your information in response to a legal request (like a search warrant, court order or subpoena) if we have a good faith belief that the law requires us to do so. We may also access, preserve and share information when we have a good faith belief it is necessary to: detect, prevent and address fraud and other illegal activity; to protect ourselves, you and others, including as part of investigations; and to prevent death or imminent bodily harm. Information we receive about you may be accessed, processed and retained for an extended period of time when it is the subject of a legal request or obligation, governmental investigation, or investigations concerning possible violations of our terms or policies, or otherwise to prevent harm.

Safety and security

Travipharma has taken appropriate technical and organizational measures by using the latest technologies to protect your information against loss or unlawful processing. We use safeguards to help keep the information collected through the Service secure and take steps (such as requesting a unique password) to verify your identity before granting you access to your account. However, Travipharma cannot ensure the security of any information you transmit to Travipharma or guarantee that information on the Service may not be accessed, disclosed, altered, or destroyed. We request you to do your part to help us. You are responsible for maintaining the secrecy of your unique password and account information, and for controlling access to emails between you and Travipharma, at all times. We are not responsible for the functionality, privacy, or security measures of any other organization.

The use of our website and the data exchanged, gathered and analysed is encrypted with an SSL-certificate. You can recognise it by the lock and green letters in the URL bar.

International transfer

Your information may be transferred to, and maintained on computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction. If you are located outside Netherlands and choose to provide information to us, please note that we transfer the information to The Netherlands. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Retention period

In accordance with the law, Travipharma does not retain data any longer than is required for attaining the purposes for which they were collected, unabated our responsibility to comply with legal duties, such as maintaining a just and good administration and data policy.

Right to access, object, change and to be forgotten

When you request access to your data, request a change to this data, object to our possession of that data or if you want to exercise your right to be forgotten, for example in case of incorrect, irrelevant or incomplete information, you can send a request via e-mail to [email protected] or in a letter to:

Rubenslaan 1

3411VN, Lopik

The Netherlands

Third-party applications, websites and services

We are not responsible for the practices employed by any applications, websites or services linked to or from our Service, including the information or content contained within them. Please remember that when you use a link to go from our Service to another application, website or service, our Privacy Policy does not apply to those third-party applications, websites or services. Your browsing and interaction on any third-party application, website or service, including those that have a link on our Services, are subject to that third party's own rules and policies.

Children's privacy

Our Service does not address anyone under the age of 16 ("Children"). We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your Children has provided us with personal information, please contact us. If we become aware that we have collected personal information from a child under age 16 without verification of parental consent, we take steps to remove that information from our servers.

Information abroad

Laws and regulations regarding data and privacy in foreign countries may differ from Dutch laws and regulations. The General Data Protection Regulation, which is applicable in the entirety of the European Union, is not detailed regarding all privacy-related topics. Laws and jurisprudence can differ per country, for example with respect to who qualifies as a minor. Dutch law is applicable to the use of our website and services.

Changes to this privacy policy

We may modify or update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Applicability

Dutch law is applicable to this privacy policy. Legal proceedings regarding this privacy policy will be filed by the court of Middle-Netherlands, located at Vrouwe Justitiaplein 1 in Utrecht. This court is competent to take notice of such proceedings.

How to contact us

If you have any questions about this Privacy Policy of the Service, please send an email to [email protected].